{"id":35324,"date":"2025-11-03T22:53:39","date_gmt":"2025-11-03T22:53:39","guid":{"rendered":"https:\/\/www.hooplaimpro.com\/?page_id=35324"},"modified":"2026-01-18T12:56:37","modified_gmt":"2026-01-18T12:56:37","slug":"how-do-we-handle-unexpected-and-nasty-questions","status":"publish","type":"page","link":"https:\/\/www.hooplaimpro.com\/how-do-we-handle-unexpected-questions","title":{"rendered":"How Do We Handle Unexpected (and nasty) Questions?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column]<div id=\"home-slider\" class=\"flexslider\" ><ul class=\"slides\"><li><div class=\"slide-image\" style=\"background-image: url(https:\/\/www.hooplaimpro.com\/wp-content\/uploads\/2025\/11\/Stock12.jpg);\"><\/div><div class=\"slide-wrap \"><div class=\"slide-content \"><div class=\"container\"><h1 class=\"font-small\">How Do We Handle<br \/>\nUnexpected (and nasty) Questions?<\/h1><p class=\"mt-25\"><\/p><\/div><\/div><\/div><\/li><\/ul><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1755553209113{background-color: #FFFFFF !important;}&#8221;][vc_column width=&#8221;1\/6&#8243; el_class=&#8221;padder&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243; el_class=&#8221;padder&#8221;]<div class=\"title center\"><h2 class=\"\"  style=\"color: #3a81f7!important\">An Improviser's Guide<\/h2><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;]<\/p>\n<ul>\n<li><strong>Fear of the Unknown is Natural<\/strong>: We dread difficult questions because we fear not knowing what to say or do in response.<\/li>\n<li><strong>Reframe the Situation<\/strong>: Transform your Q&amp;A from defensive dodgeball into collaborative dialogue.<\/li>\n<li><strong>Structure Provides Freedom<\/strong>: Using frameworks help maintain composure when you find yourself under pressure!<\/li>\n<li><strong>Authenticity Trumps Perfection<\/strong>: It&#8217;s okay to not know every answer, honesty builds credibility.<\/li>\n<li><strong>Preparation is Power<\/strong>: Anticipating likely challenges reduces anxiety and improves responses.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; row_bg_color=&#8221;grey-bg&#8221; css=&#8221;.vc_custom_1762476524707{background-color: #F6F6F6 !important;}&#8221;][vc_column el_class=&#8221;padder&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<div class=\"title center\"><h2 class=\"\"  style=\"color: #3a81f7!important\">Why We Fear Going Off Script<\/h2><\/div>[vc_column_text css=&#8221;.vc_custom_1765504621619{margin-top: -20px !important;}&#8221; el_class=&#8221;top-bottom-padder&#8221;]Public speakers often dread the moment when someone asks an unexpected or challenging question. This fear stems from a fundamental concern: we worry we won&#8217;t know what to say or do in response. The structured safety of our prepared presentation suddenly gives way to the unpredictable and terrifying territory of audience interaction!<\/p>\n<p>This discomfort is deeply human. When we&#8217;re \u2018on script\u2019, we feel in control. When we venture into uncharted conversational waters, our ancient survival mechanisms activate, triggering the same stress responses our ancestors felt when facing unknown threats.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; row_bg_color=&#8221;grey-bg&#8221; css=&#8221;.vc_custom_1762210887886{background-color: #FFFFFF !important;}&#8221;][vc_column el_class=&#8221;padder&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<div class=\"title center\"><h2 class=\"\"  style=\"color: #3a81f7!important\">Learning from Improvisers: Masters of the Unexpected<\/h2><\/div>[vc_column_text css=&#8221;.vc_custom_1765504633564{margin-top: -20px !important;}&#8221; el_class=&#8221;top-bottom-padder&#8221;]Professional improvisers face unpredictable situations constantly. They&#8217;ve developed techniques that allow them to handle any curveball with poise, grace, and confidence. These same, easy-to-learn principles can transform how we approach difficult questions in public speaking.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_bg_color=&#8221;grey-bg&#8221; css=&#8221;.vc_custom_1762474564714{background-color: #F6F6F6 !important;}&#8221;][vc_column el_class=&#8221;padder&#8221;]<div class=\"title center\"><h2 class=\"\"  style=\"color: #3a81f7!important\">Strategic Preparation: Anticipating the Challenge<\/h2><\/div>[vc_row_inner css=&#8221;.vc_custom_1762474988032{margin-top: -30px !important;}&#8221;][vc_column_inner el_class=&#8221;padder&#8221; width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;]<strong>1. Brainstorm Likely Tricky Questions in Advance<\/strong><\/p>\n<p>The first line of defence against difficult questions is preparation. Before your presentation, ask yourself:<\/p>\n<ul>\n<li>What&#8217;s likely to come up based on my topic?<\/li>\n<li>What aspects might generate pushback?<\/li>\n<li>What parts of my presentation might prompt clarification requests?<\/li>\n<li>And what might I say in response to each potential challenge?<\/li>\n<\/ul>\n<p>This preparation doesn&#8217;t mean scripting perfect answers, but rather familiarising yourself with the terrain you might need to navigate.[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=&#8221;padder&#8221; width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;]<strong>2. Understand Your Physical Response Under Pressure<\/strong><\/p>\n<p>When faced with challenging questions, common physiological changes can occur. You could find yourself experiencing any of the following:<\/p>\n<ul>\n<li>Heart rate quickens.<\/li>\n<li>Breathing becomes shallow and harsh.<\/li>\n<li>We stop smiling and appear defensive.<\/li>\n<li>Our attention turns inward, increasing anxiety.<\/li>\n<\/ul>\n<p><strong>Key Strategy: STAY CALM + POSITIVE\u2026 Smile and try to have fun!<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row split_row=&#8221;yes&#8221; split_row_bg_type=&#8221;image&#8221; split_row_bg=&#8221;35334&#8243;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;padder&#8221;]<div class=\"title\"><h2 class=\"\"  style=\"color: #3a81f7!important\">The Essential Reframe: From Dodgeball to Dialogue<\/h2><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;]The most powerful shift you can make is transforming your mental model and approach to Q&amp;A sessions.<\/p>\n<p><strong>Instead of<\/strong>: A defensive game of dodgeball where questions are attacks to deflect.<\/p>\n<p><strong>Reframe as<\/strong>: A collaborative dialogue where questions are\u00a0<em>opportunities.<\/em><\/p>\n<p>This reframe generates powerful possibilities.<\/p>\n<ul>\n<li>To be authentic and genuine.<\/li>\n<li>To demonstrate your knowledge and expertise.<\/li>\n<li>To say more about topics that matter.<\/li>\n<li>To connect more deeply with your audience.<\/li>\n<li>To show your passion for the subject.<\/li>\n<\/ul>\n<p><strong>Critical Mindset Shift<\/strong>: SHIFT ATTENTION OUTWARD<\/p>\n<p>Ask yourself:\u00a0<em>&#8220;How might I serve the audience with my response?&#8221;<\/em><\/p>\n<p>This external focus reduces self-consciousness and increases your ability to provide value.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1762474606636{background-color: #F6F6F6 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1765505062241{padding-top: 80px !important;}&#8221; el_class=&#8221;padder&#8221;]<div class=\"title center\"><h2 class=\"\"  style=\"color: #3a81f7!important\">The Pace | Space | Grace Framework<\/h2><\/div>[vc_row_inner][vc_column_inner css=&#8221;.vc_custom_1765505128802{padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;]When faced with a difficult question, remember this three-part approach:<\/p>\n<h4><strong>1. Listen<\/strong><\/h4>\n<p>Actually listen to the question being asked. Resist the urge to formulate your response while the person is still speaking. Full attention to their words often reveals nuances that inform a better response.<\/p>\n<h4><strong>2. Pause\/Slow Down<\/strong><\/h4>\n<p>Silence is your friend, not your enemy. Use these techniques to create space:<\/p>\n<p><strong>Check Understanding<\/strong>:\u00a0<em>&#8220;Can you tell me a little bit more about that?&#8221;<\/em>\u00a0This not only buys you time but gives you insight into the intention behind the question.<\/p>\n<p><strong>Repeat or Paraphrase<\/strong>:\u00a0<em>&#8220;So you&#8217;re asking about&#8230;&#8221;<\/em>\u00a0This demonstrates you&#8217;ve heard them and gives you additional processing time.<\/p>\n<p><strong>Own the Silence<\/strong>: Remember, silence is only awkward if you&#8217;re not in control of it. A thoughtful pause signals consideration, not confusion.<\/p>\n<h4><strong>3. Let Go of Perfect<\/strong><\/h4>\n<p>The goal is\u00a0<em>communication<\/em>, not perfection. Your audience values authentic engagement over flawless delivery.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row split_row=&#8221;yes&#8221; split_row_bg_type=&#8221;image&#8221; split_row_bg=&#8221;35364&#8243; split_bg_position=&#8221;right&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;padder&#8221;]<div class=\"title\"><h2 class=\"\"  style=\"color: #3a81f7!important\">Structural Frameworks for Confident Responses<\/h2><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;]When your mind goes blank under pressure, these frameworks provide mental scaffolding:<\/p>\n<h4><strong>P.R.E.P. Framework<\/strong><\/h4>\n<ul>\n<li><strong>Point<\/strong>: State your main response clearly.<\/li>\n<li><strong>Relevance<\/strong>: Explain why this matters.<\/li>\n<li><strong>Example<\/strong>: Provide a concrete illustration.<\/li>\n<li><strong>Point<\/strong>: Restate your main message.<\/li>\n<\/ul>\n<h4><strong>A.B.C. Framework<\/strong><\/h4>\n<ul>\n<li><strong>Acknowledge<\/strong>: Recognise the question and questioner.<\/li>\n<li><strong>Bridge<\/strong>: Connect to your key message or expertise.<\/li>\n<li><strong>Communicate<\/strong>: Deliver your considered response.<\/li>\n<\/ul>\n<h4><strong>Rule of Three<\/strong><\/h4>\n<p>Organise your response around three key elements. This creates natural structure and makes your answer memorable.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;padder&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;padder&#8221;]<div class=\"title\"><h2 class=\"\"  style=\"color: #3a81f7!important\">Professional Boundaries and Authenticity<\/h2><\/div>[vc_column_text css=&#8221;&#8221;]<strong>Set Clear Boundaries<\/strong><\/p>\n<p>It&#8217;s perfectly acceptable to establish limits around:<\/p>\n<ul>\n<li>Your areas of special expertise.<\/li>\n<li>Topics you can and cannot discuss.<\/li>\n<li>Confidential or sensitive information.<\/li>\n<\/ul>\n<p><strong>It&#8217;s Okay to Not Know Everything<\/strong><\/p>\n<p>Intellectual honesty builds more credibility than false expertise. Consider these authentic responses:<\/p>\n<ul>\n<li><em>&#8220;That&#8217;s a great question that goes beyond my experience with&#8230;&#8221;<\/em><\/li>\n<li><em>&#8220;I don&#8217;t have specific data on that, but here&#8217;s what I do know about&#8230;&#8221;<\/em><\/li>\n<li><em>&#8220;That&#8217;s outside my area of expertise, but I&#8217;d be happy to connect you with someone who specialises in that area.&#8221;<\/em><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;padder&#8221;]<div class=\"title\"><h2 class=\"\"  style=\"color: #3a81f7!important\">Transforming Fear into Opportunity<\/h2><\/div>[vc_column_text css=&#8221;&#8221;]Remember that difficult questions more often than not indicate:<\/p>\n<ul>\n<li>Genuine interest in your topic.<\/li>\n<li>Engagement with your message.<\/li>\n<li>Desire for deeper understanding.<\/li>\n<li>Respect for your expertise.<\/li>\n<\/ul>\n<p>Each challenging question is a gift, an opportunity to demonstrate not just your knowledge, but your composure, authenticity, and commitment to serving your audience.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_bg_color=&#8221;grey-bg&#8221;][vc_column el_class=&#8221;padder&#8221;]<div class=\"title center\"><h2 class=\"\"  style=\"color: #3a81f7!important\">Conclusion: Embracing the Unscripted Moment<\/h2><\/div>[vc_column_text css=&#8221;&#8221;]The ability to handle difficult questions with grace is not about having perfect answers, it&#8217;s about maintaining authentic connection with your audience even in unpredictable moments. By reframing Q&amp;A sessions as collaborative dialogues and using structured approaches to maintain composure, you can transform potentially anxiety-provoking situations into opportunities for deeper engagement and connection.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1755551988756{background-color: #FFFFFF !important;}&#8221;][vc_column el_class=&#8221;padder&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;]<\/p>\n<h4 style=\"text-align: center;\">If you\u2019d like more details on our 6-week Public Speaking Course, here\u2019s a handy link:\u00a0<a href=\"https:\/\/www.hooplaimpro.com\/public-speaking-courses-london\">Speakers Club!<\/a><\/h4>\n<p>[\/vc_column_text][vc_single_image image=&#8221;33921&#8243; img_size=&#8221;400&#215;400&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><strong>Additional Resources<\/strong><\/h3>\n<p style=\"text-align: center;\"><a href=\"https:\/\/effectivearticulation.com\/15-fun-and-effective-games-to-improve-your-public-speaking\/?utm_source=chatgpt.com\"><span style=\"font-weight: 400;\">15 Fun &amp; Effective Games to Improve Your Public Speaking by Effective Articulation<\/span><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.indeed.com\/career-advice\/career-development\/public-speaking-pros\"><span style=\"font-weight: 400;\">16 Benefits of Perfecting Your Public Speaking Skills by Indeed<\/span><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.hooplaimpro.com\/conquering-public-speaking-fear\"><span style=\"font-weight: 400;\">Conquering Public Speaking Fear<\/span><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.timeshighereducation.com\/campus\/practical-guide-better-public-speaking-part-one\"><span style=\"font-weight: 400;\">A Practical Guide to Better Public Speaking- Times Higher Education<\/span><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.hooplaimpro.com\/contact\">Contact us today<\/a>\u202fto discuss how our expert teachers and coaches can help you become a more confident and compelling speaker.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong><em>Final Reminder<\/em><\/strong><em>: Embrace the fun and watch your confidence soar!<\/em><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1755554434910{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #F6F6F6 !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner el_class=&#8221;light-testimonial&#8221; css=&#8221;.vc_custom_1573824139002{padding-top: 60px !important;padding-bottom: 40px !important;}&#8221;]<div id=\"testimonials-slider\" data-options='{\"animation\": \"slide\", \"controlNav\": true}' class=\"flexslider nav-outside \"><ul class=\"slides\"><li><blockquote><p class=\"serif\">Thanks for the workshop. All the feedback has been extremely positive! The team loved it!<\/p><footer>PR Manager, Comedy Central<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">We walked away with communication techniques that will stick with us for a lifetime.<\/p><footer>Andrew Valencia Yan, Facebook<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">The skills you taught them will give them a real competitive edge in the market place.<\/p><footer>Wendy Maitland, Thomson Reuters<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">Inspiring and hugely relevant to how we work.<\/p><footer>Torvald de Coverly Veale, Director, Boots<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">I\u2019ve used the communication skills learned at Hoopla to attract over $3m in venture capital for my start-up. And had fun doing it!<\/p><footer>Erik Abrahamsson, CEO, Digital Fineprint<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">A smash hit. The feedback has been really amazing.<\/p><footer>Natalie Broom, AMV\/BBDO<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">Improv has helped me to truly listen to what my clients want, understand their problems and then effectively work with others on my team to deliver a concise and consistent message.<\/p><footer>Belton Flournoy, Director, Protiviti<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">My work is about helping clients be more creative and uncover different possibilities and develop them - which improv has really helped with.<\/p><footer>Matt Handley, PWC<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">Improv has supported my listening and support work for people I represent.<\/p><footer>Rachel Cader, English and Media Studies Teacher<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">Improv is a great release to just mess around while building on the communication skills, confidence and self esteem that help me in my day to day job.<\/p><footer>Amy Barstow, Veterinarian<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">Really useful for building self confidence and being able to communicate better with people who I was meeting for the first time.<\/p><footer>Jared Foley, Account Director, Marlin PR<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">Improv helped me have more faith in myself, particularly in meetings with clients or senior stakeholders. I have more confidence that whatever comes out of my mouth will make sense and be of value.<\/p><footer>Kate O\/Connor, Advertising Creative<\/footer><\/blockquote><\/li><li><blockquote><p class=\"serif\">I think improv makes people kinder to others and themselves. It teaches you to listen, react and support and I think everyone could benefit from more of that individually and collectively.<\/p><footer>Sabrina Luisi, Fundraising<\/footer><\/blockquote><\/li><\/ul><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1571918716776{padding-top: 100px !important;padding-bottom: 100px !important;background: #3a81f7 url(https:\/\/www.hooplaimpro.com\/wp-content\/uploads\/2019\/10\/CTA-Bar-Background-Dark-Gradient-4&#215;3.jpg?id=12467) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1571916518716{padding-top: 60px !important;padding-bottom: 40px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column_text el_class=&#8221;makechildwhite orange-underline&#8221;]<\/p>\n<h2>Want to know more?<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1578405800698{padding-bottom: 20px !important;}&#8221; el_class=&#8221;makechildwhite&#8221;]<\/p>\n<h3><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.hooplaimpro.com\/public-speaking-courses-london\">Public speaking courses in London<\/a><\/span><\/h3>\n<h3><a href=\"https:\/\/www.hooplaimpro.com\/presentation-skills\"><span style=\"text-decoration: underline;\">Presentation skills workshops for your business<\/span><\/a><\/h3>\n<h3>Get in touch with us for more information and details on how to book your session.<\/h3>\n<p>[\/vc_column_text][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjJtYWlsdG8lM0FoZWxsbyU0MGhvb3BsYWJ1c2luZXNzLmNvbSUzRnN1YmplY3QlM0RIb29wbGElMjUyMEJ1c2luZXNzJTI1MjBFbnF1aXJ5JTIyJTIwY2xhc3MlM0QlMjJidG4lMjBidG4tbGlnaHQlMjBidG4td3JhcC1sZyUyMGJ0bi1wYWQlMjIlM0VFbWFpbCUyMFVzJTNDJTJGYSUzRSUwQQ==[\/vc_raw_html][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjJ0ZWwlM0ElMjAwMjAzOTE2NTA0MiUyMiUyMGNsYXNzJTNEJTIyYnRuJTIwYnRuLWxpZ2h0JTIwYnRuLXBhZCUyMGJ0bi13cmFwLWxnJTIyJTNFQ2FsbCUyMFVzJTNBJTIwMDIwMyUyMDkxNjUlMjAwNDIlM0MlMkZhJTNF[\/vc_raw_html][vc_raw_html]JTNDYSUyMGhyZWYlM0QlMjJodHRwcyUzQSUyRiUyRmhvb3BsYWJ1c2luZXNzLmNvbSUyMiUyMGNsYXNzJTNEJTIyYnRuJTIwYnRuLWxpZ2h0JTIwYnRuLXBhZCUyMGJ0bi13cmFwLWxnJTIyJTNFUmVhZCUyMG1vcmUlMjBhdCUyMG91ciUyMGRlZGljYXRlZCUyMGJ1c2luZXNzJTIwc2l0ZSUzQyUyRmElM0UlMEE=[\/vc_raw_html][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1755553209113{background-color: #FFFFFF !important;}&#8221;][vc_column width=&#8221;1\/6&#8243; el_class=&#8221;padder&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243; el_class=&#8221;padder&#8221;][vc_column_text css=&#8221;&#8221; el_class=&#8221;top-bottom-padder&#8221;] Fear of the Unknown is Natural: We dread difficult questions because we fear not knowing what to say or do in response. Reframe the Situation: Transform your Q&amp;A from defensive dodgeball into collaborative dialogue. Structure Provides Freedom: Using frameworks help maintain composure when you[&#8230;] <\/p>\n<p class=\"mt-15\"><a class=\"small-link upper\" href=\"https:\/\/www.hooplaimpro.com\/how-do-we-handle-unexpected-questions\"><span>Read More<\/span><i class=\"hc-arrow-right\"><\/i><\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":12935,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-35324","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Do We Handle Unexpected (and nasty) Questions? | Hoopla<\/title>\n<meta name=\"description\" content=\"Nearly all of us have experienced a fear of public speaking, but it can be overcome. 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